Istanbul International Airport (IST)

Istanbul Airport Porter

-You can have your excess belongings delivered to the staff (Porter) at the stations located near the airport departure floor entrances 2, 5, and 7. On the arrivals floor, you can complete your journey comfortably by carrying your excess belongings through the porters in front of all departure entrance gates and where the luggage belts are located.

Istanbul Airport Luggage Store

-You can leave your luggage in the two "Luggage Storage" areas on the arrivals floor and in the luggage storage on the departure floor.

Istanbul Airport Car Wash & Valet

- There is a car wash service on the R floor of the Istanbul airport car park, and our guests who deliver their vehicles to the valet can benefit from this service.

-İstanbul airport valet service fee at Istanbul airport is 10 USD. The parking fee is not included in the price. You can pay the valet fee at the payment points located next to gates 9 and 13 on the arrival floor.

Istanbul Airport Payment Of Parking

-İstanbul airport payment for parking is very easy in cash and credit card from manual and automatic payment devices located on the L-8 axis at P2 exit points, on the P3 floor of the Red and Green car park, in 6 elevators in the car park, on the P5 floor, next to the walking paths, and with a total of 26 automatic payment devices and credit cards, next to the elevators on the P6 terrace floor. You can pay.

Istanbul Airport Lost & Found

-Lost luggage and lost property can be accessed from the left luggage office located across the R check-in island, beyond the 7th entrance gate on the departures floor of the terminal.

-Lost driver's license, passport, ID, etc. If the documents are not in another item, they are delivered to the airport security unit.

Discover Istanbul Airport 

- There are charging sockets in the seating area of ​​the Istanbul airport and, in addition, charging areas with USB inputs.

- There are masjids (mosques) in total, 22 male and 22 female, and 1 worship area belonging to other religions, one at the F pier, where the F gates are located, at the departure floor of Istanbul airport.

-Istanbul airport baggage wrapping service is available at the departure gates 3 and 5 entrance gates. The luggage wrapping fee is around 5 USD.

-You can buy Istanbul airport fee stamps with cash or credit card from the fee stamp devices located right in front of the passport control point on the departure floor of the TR Ministry of Finance. However, you can also make the payment through banks and provide your pass by presenting the receipt at the passport pass.

- In the Şafak health clinic located at the Istanbul airport, 7/24 paid outpatient services are provided.

IGA Pass

'IGA PASS' allows passengers to receive privileged service at Istanbul Airport. Services such as pick-up and drop-off, fast transit, lounge, pick-up, and drop-off offer a privileged, comfortable, and enjoyable travel experience to Istanbul Airport passengers.

-You can benefit from valet and parking services with IGA Pass membership packages.

- There are 3 IGA Pass service and sales points on the departing passenger floor within the Istanbul airport. One is at the D counter in the domestic terminal, the other is at the M counter in the international terminal and the last one is next to the information point after the passport pass.

-You can make a reservation for the hotel with Yotel's signature in the terminal via https://www.yotel.com or istanbul.reservation@yotel.com email address.

-There are nap areas (short sleep) in the terminal where you can rest free of charge in many areas. You can also rest in the sleeping cabins in the international departures area for a fee.

Istanbul Airport Hotel

YOTEL Istanbul Airport is one of the largest airport hotels in the world and one of the largest hotels in Europe, with a total of 451 including 171 for land-side rooms and 451 for air-side rooms. It can be accommodated for international travel from Istanbul. To get rid of YOTEL students avoid the tall ones that allow them to log in and out on their own. In addition, as YOTEL Istanbul, the hotel offers meeting rooms of various sizes with high-tech equipment for business travelers and business travelers.

Visa from Istanbul Airport

For citizens of countries subject to visas, there are 2 visas before the passport after landing at the aircraft gates. Visas are obtained through these offices. You can purchase preliminary information and apply at https://www.evisa.gov.tr/tr/info/ before you come to Turkey in order not to live where a visa may be found.

Visa For Connecting Flights

If you are going from abroad to Istanbul Airport, on your way to departure after the security check You can continue a flight. But in this case, you will be logged in to have a trunk.

THY Assistant Service At Istanbul Airport

Usually, assistance services are provided by airlines. You can visit your airline's website for a service request. Notifying the airline in advance of your request and making a reservation will shorten your waiting time for the service.

When you arrive at the airport, you can reach the relevant airline service provider via the assistant call phones located in front of the entrance gates. You can rest on the bench opposite the first entrance door and wait for the relevant personnel to arrive.

THY Disabled and Elderly Passenger Assistance Service

Sick and disabled passengers, the elderly, children, special passengers with language problems or fears, and the visually impaired who request assistance from Turkish airlines are taken from the plane and dropped off at the specified time, according to the check-in schedules. For this purpose, service is requested by sending flight and identity information to the relevant İstanbul airport call center.

''Istanbul Airport, as Turkey's Accessible Airport, offers Airport assistance service for the disabled and elderly passengers' right to travel independently. Accessible travel is everyone's right''

Disable Passenger Service Points

Guests who need a quieter space and want to charge their electric wheelchairs before check-in can use these rooms by using the phone in front of the door. In addition, there are a closed area for guests who want to remove their prosthesis and give it under the plane, and flight information screens that will help guests wait for the check-in time without experiencing stress.

There are two disabled passenger service points at the airport, located in the B and M check-in sections, in the departures floor check-in area.

Istanbul Airport Free Wi-Fi

There is a one-hour free Wifi service at Istanbul airport. You can use the service with SMS or passport number entry.

Sign in via SMS for free Wifi:

-Iga Mobile login is clicked.

-After selecting the flag for the country code, the number is entered without entering the area code, the contract is approved and the enter button is pressed.

-Enter the SMS code received on the mobile phone and press the continue button.

Login with a Passport number for Free Wifi:

-The passport is scanned and verified over the kiosk and the code to be used for the password is obtained.

-The phone is connected to Wi-Fi and the passport entry is clicked on the page that opens.

-Passport number and password obtained from the kiosk are entered, the contract is approved and the login button is pressed.

- If you are having trouble using the Wi-Fi service, you can get support by calling 444 01 45.

Istanbul Airport Private Transfer Services and suppliers

tourism and transfer operators in the passenger reception area in the international arrivals section of Istanbul airport:

Istanbul Airport Shuttle

-Some airport shuttles just accept İstanbul cards, but İstanbul airport shuttles like Havaist, accept İstanbul cards and credit cards on the bus at ticket sales points or designated stops.

You can take a shuttle at İstanbul airport down the floor, where HAVAIST and IETT buses depart, you can reach the transportation floor by taking the elevators in front of the entrance doors of the passenger and arrival floors to -2 floors and by following the "Transportation Floor" for directions.

Havaist Shuttle service is one of the economical alternatives to reach Istanbul Airport from different points of the city in Havaist buses. Havaist provides service to the new İstanbul airport through 19 different lines departing from different centers of the city such as Taksim, Kadıkoy, Besiktas, Yenikapi, Pendik, and Mecidiyekoy. If you decide to reach Istanbul Airport with Havaist. 

According to the recent Jan. 2023 Havaist fee schedule, the lowest amount is 49 TL, while the highest is 85 TL. Havaist fare differences are determined according to the travel distance. Payments can only be made with 'Istanbulkart' and credit cards on the buses, which are available 24 hours a day, 7 days a week.

IETT, (the cheapest way of transportation in İstanbul) has 4 different lines serving transportation to/from Istanbul Airport. Details of these lines serving only on the European side are as follows:

H-1 Mahmutbey metro - İstanbul Airport line

H-2 Mecıdıyekoy - Istanbul Airport line

H-3 Halkali - Istanbul Airport  line

H-4 Ataturk airport - Istanbul Airport line

Istanbul Airport Private Transportation Companies

There is Baf Turizm-By Coach Travel-Carme Turizm-Donat Turizm-Easy Transfer-Mokan Tur Turizm- Murat Turizm  (Murat Shipping has two offices in the same company)-Royalvan- Yusra Tourism. Cab Istanbul continues as a service in the old office rental company, as a service other than growing online and renting its office. In this way, you can prove your accuracy by magnifying 300% in online Cab Istanbul transfer services.

Istanbul Airport Taxi

Taxis at Istanbul Airport serve in front of exit gate 9 (domestic hall exit) and exit gate 13 (International hall exit). 

If a service similar to tourism agencies is provided under the right conditions, it will be beneficial for the service recipients.

It is calculated by adding the km price to the starting price when you exit the arrival hall at Istanbul airport and take a taxi. If you want to reach your destination by taxi and the road will not be extended, km prices are reasonable. Jan 2023 pricing is as follows.

Yellow taxi open: 6 TL Kilometer fee: 9 TL

Black taxi open: 9 TL Kilometer fee: 15 TL

Its taxis operate with the same tariff 24 hours a day, you can find a taxi from/to the airport 24/7.

Istanbul Airport Metro

The high-speed metro between Istanbul Airport and Kağıthane is finished, everything seems to be ok except for the small details and the magnificent airport metro opening ceremony. The Istanbul airport Metro line, which has been conducting trial flights for a long time, will be put into service at full capacity as of January 2023. The 37.5 km Gayrettepe/Mecidiyeköy-Kağıthane-Eyüp-Istanbul Airport Metro, Istanbul airport-Kağıthane Subway will start in the coming days, and the remaining Kağıthane-Gayrettepe route is expected to start service as of April. At the same time, 31.5 km Halkalı - Başakşehir- The entire Istanbul Airport Metro is aimed to be completed in 2023