İstanbul Airport Transfers FAQs

  1. What Are the Common Mistakes Made During Online Airport Transfer Booking?

Booking an airport transfer online should be an easy and straightforward process. However, certain mistakes can lead to complications, potentially affecting your travel plans.

-Many travelers mistakenly select "Istanbul, Turkey" when they mean to choose "Istanbul Airport" as their starting point for an airport transfer. To avoid this, always double-check that you have selected "Istanbul Airport" when booking your transfer from the airport.

-''Saw Airport Transfer" is a common misentry. The correct designation for the airport is "Sabiha Gökçen Airport." Ensuring the accurate airport name is crucial for a smooth transfer service. Always use "Sabiha Gokcen Airport (Sabiha Gökçen Havalimanı)" to eliminate any confusion and ensure that your transfer arrangement is properly coordinated.

-A frequent mistake is providing only a district or region name (such as Esenyurt, Beylikdüzü, Beşiktaş, Beyoğlu, or Sarıyer) without a full address. This lack of specificity can lead to misunderstandings and inefficiencies in planning your transfer. Always provide the complete address, including the district, to ensure that your driver can locate you quickly and efficiently

-Other common mistake in online airport transfer booking is providing only the district or region name without specifying the complete address for the hotel or residence. This lack of specificity can lead to misunderstandings and inefficiencies in the booking process. This is particularly crucial because İstanbul Airport Transfer system relies on Google Maps for accurate location information.

  1. What is Airport Transfer Service?

Airport transfer service is a convenient and reliable transportation solution that allows travelers to book a private vehicle to take them from the airport to their destination or vice versa. It offers comfort, punctuality, and peace of mind, ensuring a smooth transition between the airport and your chosen location.

  1. How Much Cost Transfer From İstanbul Airport to City Center?

Understanding the pricing of airport transfer services is crucial for travelers looking to book a seamless and comfortable ride to or from the airport, we strive to offer transparent and competitive pricing that caters to a wide range of needs and preferences.
-For instance, a standard vehicle transfer from Istanbul Airport to Taksim is approximately priced at 50-55 USD.
-A VIP transfer from Istanbul Airport to Taksim with a premium vehicle can range from 70 to 90 USD, reflecting the enhanced service and vehicle quality.
-Traveling as a group may necessitate a larger vehicle, which can affect the pricing structure. The price adjusts to accommodate the vehicle size required to comfortably transport the number of passengers.
-Optional extras such as waiting time, or child seats are subject to additional charges. These services are designed to enhance your travel experience and cater to specific needs, ensuring a personalized and convenient journey

  1. How Long Take to City Center (Taksim, Sultanahmet) from the Airport?

The duration of your arrival may vary depending on the location of your airport and prevailing traffic conditions. Taksim: Approximately 55 minutes, Sultanahmet:  75 minutes, Beşiktaş:  60 minutes. For a more precise estimation, you can make use of Cab Istanbul's transfer calculation tool. This tool takes your destination into account and provides an estimated arrival time based on the current conditions. Utilizing this feature can assist you in better planning your travel and ensuring a timely arrival at your preferred city center location.

  1. What Should I Do Upon Arriving at Airport and How Can I Find My Car/Driver?

 At Cab Istanbul Airport Transfer, we prioritize making this process as seamless and stress-free as possible
-After your plane lands and you've collected your luggage, make your way towards the exit gates of the airport.
-Your driver will be waiting for you at a predetermined location, usually right outside the arrival terminal's exit doors. 
-Your driver will be holding a sign of your name or the Cab Istanbul logo, making it easier for you to identify them amidst the crowd. 
-Should you encounter any trouble locating your driver or if you face any issues upon arrival, do not hesitate to contact us. 

  1. How Many Luggage Can Hold Airport Transfer Vehicles?

Our Airport transfer vehicles typically have a standard luggage capacity that can accommodate up to six (6) pieces of luggage. If you have more luggage or specific requirements, please inform us during the reservation process, and we can make arrangements to accommodate your needs for a comfortable and hassle-free journey.

  1. Do You Offer Airport Transfer Services at Night?

Istanbul Airport Transfer provides uninterrupted airport transfer services in Istanbul, available 24/7, seven days a week. Whether it's day or night, you can rely on our airport transfer services, ensuring a comfortable and safe journey for your flights, even during the early hours or late at night.

  1. Do You Accept Last-Minute Airport Transfer Reservations?

At Cab Istanbul, we make every effort to accommodate last-minute airport transfer reservations whenever possible. However, ensuring 100% satisfaction in last-minute airport transfers can be challenging. To mitigate potential delays or issues and to better plan our services to provide the best possible experience for our customers, we recommend making reservations at least 24 hours in advance. While we strive to provide the best service for your last-minute reservations, booking ahead of time allows us to ensure a smoother and more organized transfer experience. 

  1. Do You Offer Discounts for Round-Trip Transfers, and Will I Have the Same Driver?

Cab Istanbul Airport Transfer is pleased to offer a 10% discount on return transfers to Istanbul airports, and we make every effort to provide you with the same driver. When you arrange your return transfer, your designated driver will arrive at your accommodation at the specified time and take you to the airport. This not only provides you with an economic advantage but also gives you the opportunity to travel with a driver you are already familiar with. To ensure a seamless transfer experience, please be ready at least 10 minutes before the scheduled departure time.

  1. What Should I Do If I Forget an Item in the Airport Transfer Vehicle?

If you happen to forget any of your belongings in our transfer vehicle, there's no need to worry. Simply contact us immediately at +905425795656, and we will assist you in locating and retrieving your lost item. Our customer service team will guide you through the necessary steps to recover your forgotten item. At Istanbul Airport Transfer, customer satisfaction is paramount to us, and we will go the extra mile to help you retrieve your lost belongings. Your peace of mind is important to us, and we are here to provide the support you need in such situations.

  1. What Is Airport Transfer Cancellations and Change Policy?

We understand that travel plans can change, and we offer flexibility for cancellations and changes within a reasonable time frame for airport transfers. However, to ensure a smooth experience and avoid any inconvenience, we kindly request that you notify us of any changes at least 3 hours in advance. Our cancellation policy stipulates that transfers must be canceled at least 24 hours prior to the scheduled transfer time to be eligible for a refund. Cancellations made within 24 hours of the scheduled transfer are not eligible for a refund. These policies are in place to prioritize customer satisfaction and provide a hassle-free travel experience.

  1. Will I Wait for the Transfer Vehicle at the Airport?

At Istanbul Airport Transfer, we prioritize your convenience and aim to minimize waiting times, actually we will wait you. When you arrive at Istanbul Airport, we provide an approximate 60-minute waiting period free of charge. During this time, your designated driver will be ready to meet you at the agreed-upon meeting point based on your flight's landing time.

However, we understand that travel can be unpredictable, and unexpected delays may occur. In such cases, your driver may choose to continue waiting for you or arrange for your transfer to the next available vehicle, ensuring that you receive efficient and seamless service.

  1. What Are Your Payment Options, and Is Advance Payment Required for Reservations?

Istanbul Airport Transfer offers a wide range of payment options to ensure flexibility and convenience for our customers. You can choose from payment methods such as Amex, Visa, Mastercard, and even cryptocurrencies for your transfer service.

Additionally, we provide the choice between making your payment during the reservation process or upon your arrival. There is no mandatory requirement for advance payment, allowing you to have peace of mind when booking your transfer with us. We prioritize your comfort and aim to make your experience as seamless as possible, starting with the payment process. 

  1. Will I Receive Car, Driver, and Meeting Point Information After My Reservation?

Once your reservation is confirmed, you will receive a confirmation email containing comprehensive information about your transfer. Than we will share details 24 hours before your new email include crucial details such as the contact information of your assigned driver, the type of vehicle you'll be traveling in, and specifics regarding your meeting point and exit gate number at the airport. Upon your arrival at the airport, you will be greeted by our professional driver, who will be holding a sign with your name clearly written on it. 

  1. What Should I Do If I Have Excess Baggage?

At Istanbul Airport Transfer, we understand that travelers may have varying baggage needs. Our aim is to accommodate your requirements for a comfortable and convenient journey. Our standard transfer vehicles typically offer space for up to four large suitcases and three pieces of hand luggage. Additionally, our larger vehicles like the Mercedes Sprinter or Volkswagen Crafter have ample capacity to accommodate more baggage, making them suitable choices for passengers with excess luggage.
However, if you anticipate having an unusually large amount of baggage or an excess of luggage items, it's essential to inform us at the time of booking. 

  1. What Is the Difference Between VIP and Standard Transfer Services?

Differences VIP and Standard transfer services.
VIP Transfer: Veehicles are typically luxurious and comfortable. They boast spacious interiors, leather seats, climate control, and other premium features for an elevated travel experience. VIP transfers may have slightly less luggage capacity due to their focus on comfort and prestige. Ideal for passengers seeking luxury, tend to be priced higher.
Standard Transfer: Standard transfer vehicles are more traditional and budget-friendly, providing essential transportation without the additional luxury amenities, but often offer more luggage space, making them suitable for passengers with larger baggage requirements. Standard transfers offer an economical option for budget-conscious travelers.

  1. Are Road, Bridge, and Tunnel Fees Included in Airport Transfers?

To booking an airport transfers, it's essential to understand the fee structure, including road, bridge, and tunnel fees.
Included: Cab Istanbul includes certain road, bridge, and tunnel fees as part of its airport transfer services. These fees cover standard routes and crossings.
Not Included: However, it's important to note that certain exclusive crossings are not included in the standard fee structure. Examples of such crossings include the Yavuz Sultan Selim Bridge and the Marmaray Tunnel.

  1. Are Road/Bridge Fees Included in Istanbul-Bursa and Yalova Transfers?

When planning a transfer from Istanbul to distant destinations such as Bursa and Yalova, it is important to understand whether roads, bridges and fees are included or not.
Excluded Fees: Osmangazi Bridge and Bursa highway fees are generally not included in the standard transfer fares for journeys from Istanbul to Bursa or Yalova. While the Osmangazi Bridge provides a shorter route between Istanbul and Bursa or Yalova, it's important to note that the toll fee for using the Osmangazi Bridge is relatively high. Therefore, the toll fee and VAT for using the Osmangazi Bridge are typically not included in the initial transfer fare.Osmangazi Bridge toll fee is stated separately at the reservation confirmation stage and is charged extra 

  1. Do You Offer Shared Airport Transfers, or Only Private Transfers?

Our primary focus is on providing passengers with the most comfortable and efficient travel experience, which is why we exclusively offer private transfer services for individuals and groups. 
Direct and Efficient Private Transfers: We specialize in private airport transfers, which means you'll have the convenience of traveling directly to your destination without the need to wait for others or make stops at different locations. İt designed to minimize your travel time, ensuring that you reach your destination promptly.
Shared Transfers and Shuttle Buse-conomical Options: Shared airport transfers or shuttle buses may be more budget-friendly alternatives. Shared transfers often involve making stops at predetermined locations, which can extend the overall travel time.

  1. Do Your Transfer Vehicles Have Child Car Seats?

Upon Request-Child Car Seats Available: We do offer child car seats as an option for our passengers. However, please note that these seats are available for an additional fee.  By default, our transfer vehicles do not come equipped with child car seats. It's important to request a child car seat during your booking if you require one.

At Istanbul Airport Transfer, we prioritize the safety and comfort of our passengers, especially when traveling with children.

  1.  Do You Have Wheelchair-Accessible Transfer Vehicles?

Wheelchair-Accessible Transfers-Enhanced Accessibility: Yes, we offer wheelchair-accessible transfer services to accommodate passengers who use wheelchairs. Our goal is to provide enhanced accessibility and convenience for all travelers.
Special Requirements: If you require a wheelchair-accessible vehicle for your journey, please make this specific request during the booking process. This will enable us to make the necessary arrangements to ensure a seamless and comfortable transfer experience.
We are dedicated to ensuring a comfortable and accessible travel experience for all of our passengers.

Ensuring a Seamless Airport Transfer ExperienceEnsuring a Transparent and Fair Pricing Policy
We strive to make your travel experience as enjoyable and effortless as possible. By following these steps and utilizing our professional airport transfer services, you can rest assured that your journey from the airport to your destination in Istanbul will be well-coordinated and pleasant. For any further assistance or inquiries, our dedicated customer service team is always ready to help, ensuring that every aspect of your transfer service is catered to perfection.At Cab Istanbul Airport Transfer, our commitment is to provide not only a luxurious and comfortable transfer experience but also to ensure clarity and fairness in our pricing. We believe in offering our customers detailed information upfront, allowing for informed decision-making with no hidden costs.



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